Frequently Asked Questions - FAQs

Yes! We provide same-day delivery for orders placed online before 12:00 PM. After 12:00PM call us to place an order. 715.644.3537. We typically deliver locally until 4 PM.

Yes. Our delivery fee helps cover the cost of providing dependable, personalized delivery from our shop to your recipient. Each delivery involves much more than simply driving from point A to point B—it includes staff time, fuel, vehicle expenses, routing, and the careful handling of your flowers or gift to ensure it arrives looking its best. As a small local business, we work hard to keep our delivery charges reasonable while still providing the reliable service our customers expect. Your order is personally handled by our team and delivered throughout our local service area with the same care and attention we put into creating it. The delivery charge is separate from the cost of the arrangement and allows us to continue offering convenient, professional local delivery without building those expenses into the price of every product.

You can do both! You can order online anytime at elesflowersofstanley.com or by phone at 715.644.3537 during our business hours (Mon-Fri 9:00 AM-5:00 PM, Sat-Sun Closed).

We accept major credit/debit cards (including American Express), Apple Pay, Google Pay, bank account payments, and Afterpay at our online checkout. For in-store or phone orders, we take credit/debit cards, Apple Pay, Tap to Pay, House Accounts, cash, and checks. You can use a credit or debit card over the phone. We DO NOT charge an extra fee for credit card transactions.

Yes! We do deliver to weekend funerals. You can still place your order online by selecting the closest business day and providing as much funeral service information so we can deliver promptly. If you're not comfortable with that, give us a call at 715.644.3537 and we can take your order over the phone.

Of course! You can let us know your preferred flowers or color palette. While some blooms may be seasonal or limited, we’ll do our best to create an arrangement that reflects your vision. Add those requests in the special instructions at check-out.

If the recipient isn’t available, our driver will either leave the flowers in a safe spot or, if needed, call and arrange a re-delivery at a later time that day.

Farm Fresh! Most flowers are cut and packed less than 48 hours from the farms in Central and South America, Canada, or California and brought to us by our wholesalers. We are restocked two times each week with fresh flowers. During the summer months we source locally grown flowers 2 -3 times per week. This means you will get the freshest product available.

Yes, we deliver to homes, hospitals, businesses, and funerals in Stanley and surrounding areas. Please provide the full address and any delivery notes during checkout.

Absolutely! We offer a variety of flower delivery add-ons to personalize your arrangement such as small gifts or keepsakes. You’ll see available add-ons on each product page and again at checkout. You can also find a full listing of add-ons using the menu tab at the top of all our pages.

Yes! We have a "Custom Arrangement" tab on our menu so you can create your own arrangement. You can pick your price point and flowers. Keep in mind while we do try to stock a lot of different varieties of flower blooms, we may not have certain stems available for same day delivery. We have a flower delivery of fresh flowers two times each week.

We recommend trimming the stems every few days and replacing the water each time you trim them. They will keep best if the arrangement is in a cool spot away from direct sunlight to extend their life. Using floral food packets each time you trim and change the water helps increase longevity. Every arrangement that goes out the door has already been treated with floral food to help aid in longevity.

What sets us apart is the care in every detail: fresh, quality blooms, thoughtful design, and a wide online selection. We’ve got plenty to choose from for the big days—Valentine’s Day, Mother’s Day, Thanksgiving, and Christmas and we don’t stop there. From everyday bouquets to weddings and events or funerals, we’ve got you covered. Have something in mind? Tell us your colors or favorite flowers and we’ll make it happen.

Yes, absolutely—adding a personalized message or card is one of the easiest ways to make your delivery extra special. At checkout, you’ll find a dedicated field to type in your custom message. For an even more memorable touch, we offer a video message option: simply upload a short video via our secure form at checkout.

Yes, our flower subscription service is a game-changer for effortless, fresh blooms delivered straight to your door—perfect for treating yourself or gifting ongoing joy without the hassle. You can choose your budget, frequency (weekly, bi-weekly, monthly, quarterly, or yearly), and first delivery date on our subscriptions page.

Yes! We provide same-day delivery for orders placed online before 12:00 PM. After 12:00PM call us to place an order. 715.644.3537. We typically deliver locally until 4 PM.

Yes. Our delivery fee helps cover the cost of providing dependable, personalized delivery from our shop to your recipient. Each delivery involves much more than simply driving from point A to point B—it includes staff time, fuel, vehicle expenses, routing, and the careful handling of your flowers or gift to ensure it arrives looking its best. As a small local business, we work hard to keep our delivery charges reasonable while still providing the reliable service our customers expect. Your order is personally handled by our team and delivered throughout our local service area with the same care and attention we put into creating it. The delivery charge is separate from the cost of the arrangement and allows us to continue offering convenient, professional local delivery without building those expenses into the price of every product.