Frequently Asked Questions - FAQs
Do you offer same-day flower delivery in Stanley?
Yes, we provide same-day delivery in Stanley for orders placed before 12:00 PM. After 12:00PM call us to place an order. 715.644.3537. We typically deliver locally until 4 PM.
How much does flower delivery cost in Stanley?
Delivery fees vary depending on the location and distance. At checkout, you’ll see the exact cost for your area.
Can I order online or by phone?
You can do both! You can order online anytime at elesflowersofstanley.com or by phone at 715.644.3537 during our business hours (Mon-Fri 9:00 AM-5:00 PM, Sat-Sun Closed).
What forms of payment do you accept?
We accept major credit/debit cards, Apple Pay, Google Pay, bank account payments, and Afterpay at our online checkout. For in-store or phone orders, we take credit/debit cards, Apple Pay, Tap to Pay, House Accounts, cash, and checks.
Can I request certain flowers or colors?
Of course! You can let us know your preferred flowers or color palette. While some blooms may be seasonal or limited, we’ll do our best to create an arrangement that reflects your vision. Add those requests in the special comments at check-out.
Do you deliver to funerals if they are on a weekend and you are not open?
Yes! We do deliver to weekend funerals. You can still place your order online by selecting the closest business day and providing as much funeral service information so we can deliver promptly. If you're not comfortable with that, give us a call at 715.644.3537 and we can take your order over the phone.
What happens if the recipient isn’t home?
If the recipient isn’t available, our driver will either leave the flowers in a safe spot or, if needed, call and arrange a re-delivery at a later time that day.
How fresh are your flowers?
Farm Fresh! Most flowers are cut and packed less than 48 hours from the farms in Central and South America, Canada, or California and brought to us by our wholesalers. We are restocked two times each week with fresh flowers. This means you will get the freshest product available.
Do you deliver flowers to hospitals, offices, or funerals in Stanley and surrounding areas?
Yes, we deliver to homes, hospitals, businesses, and funerals in Stanley and surrounding areas. Please provide the full address and any delivery notes during checkout.
Can I include add-ons with my bouquet or arrangement?
Absolutely! We offer a variety of flower delivery add-ons to personalize your arrangement such as small gifts or keepsakes. You’ll see available add-ons on each product page and again at checkout. You can also find a full listing of add-ons using the menu tab at the top of all our pages.
I don't see anything I am looking for on your website. Can I create my own arrangement?
Yes! We have a "Custom Arrangement" tab on our menu so you can create your own arrangement. You can pick your price point and flowers. Keep in mind while we do try to stock a lot of different varieties of flower blooms, we may not have certain stems available for same day delivery. We have a flower delivery of fresh flowers two times each week.
How do I make my flowers last longer?
We recommend trimming the stems every few days and replacing the water each time you trim them. They will keep best if the arrangement is in a cool spot away from direct sunlight to extend their life.
Why choose flowers by Ele's Flowers?
What sets us apart is the care in every detail: fresh, quality blooms, thoughtful design, and a wide online selection. We’ve got plenty to choose from for the big days—Valentine’s Day, Mother’s Day, Thanksgiving, and Christmas and we don’t stop there. From everyday bouquets to weddings and events, we’ve got you covered. Have something in mind? Tell us your colors or favorite flowers and we’ll make it happen.
Can I add a personalized message or card to my flower order?
Yes, absolutely—adding a personalized message or card is one of the easiest ways to make your delivery extra special. At checkout, you’ll find a dedicated field to type in your custom message. For an even more memorable touch, we offer a video message option: simply upload a short video via our secure form at checkout.
Can I order a flower subscription?
Yes, our flower subscription service is a game-changer for effortless, fresh blooms delivered straight to your door—perfect for treating yourself or gifting ongoing joy without the hassle. You can choose your budget, frequency (weekly, bi-weekly, monthly, quarterly, or yearly), and first delivery date on our subscriptions page.
